The improvement in the managing of commercial teams implies new and more demanding challenges for both manufacturers and pharmaceutical laboratories. This requires balancing the necessary resources according to each channel (pharmacy, para-pharmacy…) as well as using the most appropriate technology that allows us to achieve the best results.
In the point of sales management area, we find new technological solutions that are already a reality and that improve teams’ performances day by day. We are talking about image recognition.
From an image bank of the products, this technology analyzes the pictures and identifies patters through artificial intelligence algorithms, which categorize shapes and colors. These machine learning algorithms learn to identify the information inside the pictures, reliably managing great volumes of data and offering many competitive advantages.
If we focus on data collection activities in the point of sales (audit), image recognition allows us to translate this information into key data and indicators, just from the pictures taken. That is, by taking pictures, the commercial agent doesn’t have to manually introduce the taken data, which allows him to avoid mistakes and to save time, which he can use to perform tasks with more added value.
How does it work:
There are many advantages when applying image recognition technology, among them:
We started this article talking about an improvement in commercial teams’ productivity, and that is the focus of our strategy, the continuous improvement of commercial processes. Our value proposal for the pharmaceutical industry includes, as an option, image recognition incorporated into our CRM, offering a 360-degree vision on the organization.
Image recognition gives the commercial agent more time to perform immediate corrective actions in store; they will be able to measure their visibility on the shelves in a quick way, while substituting routine tasks that they sometimes do not have time to carry out. The inputs will arrive immediately to trade marketing and sales departments, giving them time to notice actions from the competition or to identify new opportunities, up-selling and cross-selling strategies, etc. things that they may notice too late working in another way.
In the end, we’ll have more knowledge, quicker and more precise, facilitating the coordination of different teams, achieving a differentiating competitive advantage.